VoltCare Electricals

Terms & Conditions

Last Updated: May 2025

1. Introduction

Welcome to VoltCare Electricals (“Company”, “we”, “our”, “us”)! These Terms and Conditions (“Terms”) govern your use of our services provided through our website (voltcare.site) and any associated offline services. By using our services, you agree to comply with and be bound by these Terms.

2. Services Provided

We offer residential and small commercial electrical fitting and repair services, including installation of lights, fans, switchboards, wiring corrections, and emergency electrical troubleshooting. All services are performed on-site by professional electricians under best practices and safety guidelines.

3. Service Booking and Communication

- Customers can contact us via WhatsApp or phone call.
- Service details, timing, and costs will be confirmed via direct conversation.
- We reserve the right to refuse or reschedule appointments due to unforeseen circumstances (weather, unavailability, safety issues).

4. Pricing and Payment

- Pricing for standard visits and basic installations is listed on the website.
- Final billing may vary depending on the actual scope of work assessed on-site.
- Full payment is due immediately upon service completion by cash, UPI, or bank transfer.
- Invoices are provided digitally via WhatsApp or email.

5. Cancellations and Refunds

- Cancellations made at least 2 hours before the scheduled time are free.
- Cancellations made less than 2 hours prior or upon technician arrival may incur a minimum visit fee.
- Refunds are only applicable if the service was prepaid and not delivered due to a proven fault from VoltCare Electricals.
- Partial refunds are considered if work is partially performed and justified with cause.

6. User Responsibilities

- Provide accurate and complete address and contact details.
- Ensure safe access to premises.
- Inform technicians of any special requirements or risks (e.g., pets, hazardous materials).

7. Warranty and Limitations

- We offer a 7-day warranty on standard services (re-fitting, minor installations).
- Warranty does not cover misuse, third-party damage, or natural wear and tear.
- We are not liable for pre-existing electrical faults or structural defects outside our service scope.

8. Limitation of Liability

- VoltCare Electricals is not responsible for incidental, indirect, or consequential damages.
- All work is performed as per Indian electrical safety standards but relies on accurate customer-provided site conditions.

9. Governing Law

These Terms are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in Noida, Uttar Pradesh.

10. Contact Us

If you have any questions about these Terms & Conditions, you can contact us at: